Error code TG

Last updated: May 31, 2026
Applicable model: Popur S7 Split Litter System
Applicable firmware version: 4.0.0 and onwards
Applicable mobile app version: All (both Android & iOS)

Troubleshooting Suggestions

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Repair or Replacement

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For the replacement parts:

• Please contact our Customer Care Department if your Popur S7 is still under warranty.
• If out of warranty, kindly refer to the corresponding parts listed in our store: Bin Hood Module & USB Cable for Popur S7; or the entire component that saves tinkering efforts: Automatic Bin Hood for Popur S7.
• Video guide: https://youtu.be/bkZEFZBuKUU.