Error code G

Last updated: August 9, 2026
Applicable model: Popur S7 Split Litter System (SLS)
Applicable firmware version: 4.0.0 & onwards
Applicable mobile app version: 2.0.0 & onwards (both Android & iOS)

💡 Technical Clarification

Error code G indicates that one of the four sensors for the sifter is operating intermittently or inconsistently. That said, this code is for reference only and the system should be able to work properly with redundant backup electronics. Otherwise, the issue will be escalated to error code D.

You may consider lubricating the sifter mechanism or double-checking per the sifter installation guide: https://youtu.be/DlGgPQaszzc. Under normal conditions, the joints should move smoothly with minimal friction and allow slight flexibility as well as leeway. If there is stiffness, resistance, or visible misalignment, the sifter itself may need replacement.