Error code J

Last updated: August 1, 2026
Applicable model: Popur S7 Split Litter System (SLS)
Applicable firmware version: 4.0.0 & onwards
Applicable mobile app version: Both Android & iOS

Troubleshooting Suggestions

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Repair or Replacement

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For the replacement parts:

• Please contact our Customer Care Department if your unit is under warranty.
• If out of policy, kindly refer to the corresponding parts listed in our store: Bin Hood Module & USB Cable for Popur S7; or the entire component that saves tinkering efforts: Automatic Bin Hood for Popur S7.
• Video guide: https://youtu.be/bkZEFZBuKUU.