Frequently asked questions before purchase
Seeking more clarity before commiting an order? Our FAQ covers mostly-asked topics from robo-litter features and compatibility to shipping, guarantees and more.
Comprehensive self-service resources
Unbox & setup guides, instructions, how-to's, assembly
Product issues & quick fix, repairs, App, wifi connectivity
Best practices, ideas, recommendations, success stories
User manuals, firmware updates, App release records
Contact our customer care team
Need help fast? For technical assistance, product issues, bug reports, warranty claims, or order questions, please create a support ticket to provide us with essential information—our customer care team typically responds within 24 hours.
