Frequently asked questions before purchase
Seeking more clarity before commiting an order? Our FAQ covers mostly-asked topics from robo-litter features and compatibility to shipping, guarantees and more.
Comprehensive self-service resources
Product issues & quick fix, repairs, App, wifi connectivity
User manuals, firmware updates, App release records
Unbox & setup guides, instructions, how-to's, assembly
Best practices, ideas, recommendations, success stories
Contact our customer care team
Need help fast? For technical assistance, product issues, bug reports, warranty claims, or order questions, please create a support ticket to provide us with essential information—our customer care team typically responds within 24 hours.
