Error code Q

Last updated: August 1, 2026
Applicable model: Popur S7 Split Litter System (SLS)
Applicable firmware version: 4.0.0 & onwards
Applicable mobile app version: Both Android & iOS

Troubleshooting Suggestions

[Placeholder]

Repair or Replacement

This code is for reference only and the system should be able to work properly with redundant backup electronics.

For the replacement parts:

• Please contact our Customer Care Department if your unit is under warranty.
• If out of policy, kindly refer to the corresponding parts listed in our store: Motherboard & Cat Sensor for Popur S7.
• Video guide: https://youtu.be/x5ucrnZZ5dQ.