I’ve had the Popur litter box for about a month now, and overall I’m very happy with this purchase.
It has been a huge time saver not having to scoop multiple litter boxes every day. I put off buying an automatic litter box for years because of the price, but I’m glad I finally made the jump—and even happier that I chose Popur. Compared to other automatic litter boxes, it was one of the more affordable options, and the open-top design was exactly what both I and my cats wanted.
Performance-wise, it works great. The cleaning function does what it’s supposed to, and it has made litter box maintenance significantly easier.
That said, there are definitely some areas that could be improved—mainly the setup process and user guide.
The user guide is honestly pretty lackluster. The setup instructions rely heavily on graphics with very little written explanation, which made initial setup much more confusing than it needed to be. Real photos and clearer written instructions would make a huge difference for first-time users.
A few examples:
* There are no clear instructions for pausing the litter box while removing the grate and liner for cleaning. I had to guess how many times to press the power button, and instead of pausing, it kept restarting full cleaning cycles.
* The guide only shows pictures of the waste container attaching to the unit, but doesn’t clearly explain that it simply pushes into place and does not click or latch. I spent way too long worrying I had missed a button or locking mechanism.
* The directions for placing the waste bags in the poop container were also vague. More written explanation would help reassure users that the bag placement doesn’t need to be perfect.
The “litter catcher” should just be renamed as a ramp. It does not do anything to catch the litter but I purchased it because my older cats can no longer jump or get up on high things. I would love the option of steps with a platform at the top for them to safely get in and out of the machine. I really want to purchase a second machine but have not done that yet because my senior cat is still not using the current one. And I believe it’s mostly because of the height issue.
For first-time automatic litter box users, words matter. Clear explanations would save customers a lot of frustration. I ended up spending a ridiculous amount of time watching videos and searching Reddit just to confirm I had set everything up correctly.
I also think the guide should include important operational details, such as the fact that the Popur runs an automatic cleaning cycle every hour—even if a cat hasn’t used it.
As for the design, I really like the overall footprint and space-saving size. My only complaint is that I wish it were slightly wider. I have long cats, and they tend to turn sideways when they poop, which means waste sometimes ends up on the side walls. Unfortunately, it can get stuck in the grate and around the screw areas when removing the grate for cleaning.
Overall, despite the frustrating setup experience and a few design quirks, I’m incredibly happy with this purchase. Once it’s up and running, it works well and saves a ton of time. If Popur improved the user guide and setup instructions, this would easily be an even better experience.
Side note: why on earth is this review white text on white background?! I cannot see my own review as I’m typing!