Customer Reviews

Replacement lid for automatic litter box that effectively resolves lid malfunctions. Customers praised "fast shipping" and easy installation, with one noting it "works like a charm." However, durability is a major concern - many reported needing replacements within 1-2 years due to motor/gear failures. Excellent customer service noted, though lid longevity needs improvement.

  • Much cheaper than a new machine and it fixed it instantly! Very satisfied!
  • Great litter robot better than petsnowy. I would highly recommend
  • Has my machine working again like new. Thank you so much!
Machine (positive)Cats (positive)Shipping (positive)Customer service (positive)Delivery (positive)
  • 5 stars: 83 (64%)
  • 4 stars: 10 (8%)
  • 3 stars: 20 (16%)
  • 2 stars: 9 (7%)
  • 1 star: 7 (5%)
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Phat Patterson (Australia)
Convenience

I do not worry about my cat living by her own. She is always clean and seems happy with this automatic toilet. Love it.

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Julia Bishop (United States)
Replacement of original lid

We purchased this as a replacement for our original lid from April 2023. We love this automatic litter box! We have two kittens that have grown into large cats (Maine coon mixes), and it handles a week’s worth of their “business.”

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micke Loschen (United States)
Popur Lid Replacement

Works like a charm - absolutely love my popur liter boxes I have 2 with 4 cats

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Emma marsha (Singapore)
Working Fine

Surprisingly the shipping is fasts and furious!
Great litter robot better than petsnowy. Glad to know that this brand carries many spare parts although its their first generation. Its been doing great and i hope that popur will continue selling their parts for the x5 for a very long time.. i would highly recommend

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Rob Montreal (Canada)
Replacement lid, quick delivery to Canada, no issues

Slipped it on, plugged it in and works perfectly.

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S. Witt (United States)
Replacing the Original: We'll See How Long it Lasts!

This lid is a replacement for my old one, which pretty much disintegrated after a couple of years. Popur says they've improved the internals since then—we'll see! I love my X5; it saves me a lot of literal headache maintaining a multi-cat litter box

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S. P. (United States)
Easy fix!

I really appreciated the step by step problem solving guide based on what way the litter box wasn’t working. I followed it and was unable to fix the machine so I had to order this part. Much cheaper than a new machine and it fixed it instantly! Very satisfied!

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K Berrigan (United States)
new catbox lid lifter

works great

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Brandi Beller (United States)
fast shipping

Super fast shipping!!!!

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Jeff Patterson
Works as well as the original

Works just like the new one did - however that one only lasted 1 1/2 years, so I’m expecting the same meagre lifespan with this replacement. Luckily it’s modestly priced and the rest of the machine continues to work well, hopefully they’ll make some longevity improvements…

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Bill Woodward
Works great

Works great. Thanks

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Anonymous
Worked until it didn’t

Bought in February and now it’s April and I need to replace it again….

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Diane McClain (United States)
Solved the lid issue.

Lid stoped opening so bought a new lid. Solved the lid issue immediately. The other had broken after 2 years.

Hi Diane, thank you for leaving a review for our Automatic Trash Can Lid for Popur X5. We're glad to hear that the new lid solved the issue you were having. We apologize for any inconvenience caused by the previous lid breaking after two years. Please let us know if you need any further assistance.

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Kris Harris (United States)
The new automatic trash can lid

The new automatic trash can lid has my Popur machine working again like new. Thank you so much for diagnosing the problem!

Hi Kris! We're happy to hear that our Automatic Trash Can Lid has helped your Popur machine work like new again. Thanks for choosing our product!

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Tracy E. Simpson (United States)
It was perfect

It was perfect. It got our machine up and running again.

Hi Tracy, thank you for taking the time to leave a review for our Automatic Trash Can Lid. We are thrilled to hear that it was able to get your machine back up and running perfectly. If you ever need any assistance in the future, please don't hesitate to reach out to us.

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Sarah M (United States)
Great purchase!

Works great! Somehow, the gear became damaged and with the great customer service, I received a new one super quick and easy. Our X5 has been working non-stop with 2 cats for over 2 years and counting. I'd love another one someday!

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steven sumners (United States)
love the box

love the box, but this is my third trash can lid hope it does not break like the last two.

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Anonymous (United States)
It work

It work good

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Maryna IUKHT
Marche tres bien

Marche tres bien, arriver vite . Merci beaucoup

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Stacey Fine (United States)
Lid works great

Lid works great, I was having an issue and they sent me a new one and it works great. Also has a software update

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Warren Smith (United States)
Fixed the issue

Fixed the issue.

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Carol Aparicio (United States)
Lid is ok

Lid is ok, this is the 3rd one I've had to buy in 2 years. The motor dies or the plastic gears inside the motor that make the lid open breaks.

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Anonymous (United States)
Got this new one and works

Got this new one and works like a charm

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ROBERT D JARMIN (United States)
Automatic Trash Can Lid has one drawback.

I have 7 cats and 2 Popur 5s. My cats like to stand on the lid while the popur is cycling. It would be a good addition to detect the presence of a cat on the lid and pause the cycle until the cat has move on. This would help to prevent the lid from breaking. This is the second lid I've had to replace.

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Bostjan Avsenek (Slovenia)

Automatic Trash Can Lid for Popur X5

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David Case (United States)
Hope it lasts Longer than the last One

I bought my Popur on February 2024. I’m pretty much happy with it, but my automatic trash lid broke while I was on vacation and my cats caregiver had to manually scoop the cat box. I removed the lid and examined it and the gear had physically broken. The replacement cost was $50.00. The shipping was quick and the new one works fine, but…I really expected to get more than 18 months use out of a litter box I paid over $500 for before I had to spend money repairing it.

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James Ellis (United States)
Popur

Good product and great customer service. Instruction manual very poorly written. Hard to read due to small type.

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Michael Brusich (United States)
Replacement Lid

My lid quit working after a year or so. It was loose and you could tell it disconnected from the motor. I purchased a new one, plugged it in and it worked perfectly. The new one doesn't look any different, but I hope they've taken care of the problem, so it lasts a little longer.

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Marisa Davis (United States)
Purr-fecto

The automatic lid I purchased for the Popur waste box works great. So glad to have it ! Received in a timely manner. Was boxed well for protection during shipping. No complaints.

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Elizabeth McIntyre (United States)
Automatic Lid - great feature

After a few years of use by my 2 cats, my Popur automatic trash can lid stopped working. I ordered a new one. It was very easy to install and works perfectly. I like this feature because the waste is contained and covered.