You guys have let me down again. Not only have I not received my litter ramp, but I haven’t gotten my liner either. Both are on the same order. You took my money and can’t expedite my orders in a timely fashion. I’m ready to return my litter box due to the horrible shipping!
Hello Cynthia, sorry for the inconvenience caused. We have noticed the unusual shipping record of the ramp. It's peak & holiday season so the carriers could make more mistakes than normal days. We have already resent a ramp and the liner to you again with priority mail. Hope it will reach you soon. A box of trash bags will be sent as a gift too. Thanks for your understanding and patience.
I love the potential for this product, but for some reason my cat's brain refuses to recognize it as a litter box, so we have yet to get any use out of it.
Does not line up with the litter box therefore, there is always litter trapped in between the litter box and ramp.
Hi Natalina, sorry for the undesired outcome. A quick explanation is that if the ramp is stuck to the litter tray, it will block the tray while retracting. Also during the design of the product we found the gap quite helpful for keeping the scraps. That said, we should explain such point in the product description. Thanks for your kind feedback.
It’s good for holding the litter but too bad it’s not waterproof. Saw someone’s comment about using The gorilla seal paint to make it waterproof. It works but the coating will make the wire part harder to fit into the machine. It might rip the waterproof coating. I’m going to buy Lady N (ladynpet)’s waterproof spray coating to spray on it and inside the machine for double protection. It’s the only food grade waterproof coating spray I can find.
Aguardo entrega ...24 dias, está pago.
