I emailed that I need return it my mama died and we have to move no pets allowed so they will be outside but was told it's a few days past the 30 days so I'm stuck with something I can't use.
Boxes arrived as expected, replacement working as expected.
Was kinda bummed about the cost of a plastic bin, but after seeing you get 5 cardboard replacements for 30 bucks this is a steal. You're not gunna need to buy new ones before you've gotta replace the entire litterbox at this point! Great deal!
I have really been enjoying the trash bin. It is so sturdy and it lasts for such a long time. Even when I accidentally got some of the bin wet, it still lasted quite awhile. I really like the fact that it traps the smell from the old litter so well. One of the things that I don't like is with the trash bags. There were no instructions on how to put the bags in the bin. Nor were there any instructions on how to tie up the bag once you are ready to throw it away. Other than that, I really like the Popur.
I received my cardboard boxes with no problems. I ordered two mats to go into the cap box and still have not received them. No one will answer me. There is no phone number to call anyone very disappointed.